What is the most important guideline to follow when preparing a routine reply?
a. Use the indirect organizational plan.
b. Make it clear to the reader that you are doing the person a huge favor.
c. Answer the request promptly.
d. Avoid promotional material when responding to a request for product information.
e. Do not answer a question if you do not know the answer.
Answer: C
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.