The _____ should take up the bulk of a bad-news message.
a. buffer
b. explanation
c. negative news
d. closing
e. apology
Answer: B
The _____ should take up the bulk of a bad-news message.
a. buffer
b. explanation
c. negative news
d. closing
e. apology
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.