The indirect approach should be used in bad-news situations when writing to all of the following people except
a. supervisors.
b. subordinates.
c. readers who prefer the indirect approach.
d. readers you don't know.
e. customers.
Answer: A
The indirect approach should be used in bad-news situations when writing to all of the following people except
a. supervisors.
b. subordinates.
c. readers who prefer the indirect approach.
d. readers you don't know.
e. customers.
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