One reason to avoid refusing a claim in the first paragraph is that you
a. lack the spirit of reciprocity.
b. may lose the reader's goodwill.
c. leave a strong buffer to justify your decision
d. should use the direct organizational plan.
e. want to clarify your rationale immediately.
Answer: B
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.