All of the following are problems to avoid when ending a bad-news message except
a. apologizing.
b. anticipating problems.
c. inviting needless communication.
d. sounding sincere, friendly, and helpful.
e. repeating a cliché.
Answer: D
All of the following are problems to avoid when ending a bad-news message except
a. apologizing.
b. anticipating problems.
c. inviting needless communication.
d. sounding sincere, friendly, and helpful.
e. repeating a cliché.
If the answers is incorrect or not given, you can answer the above question in the comment box. If the answers is incorrect or not given, you can answer the above question in the comment box.