If someone from the audience asks a question that you cannot answer, you should

If someone from the audience asks a question that you cannot answer, you should

a. refer the question to another member of the audience.
b. ask a colleague to answer the question for you.
c. admit that you don't know the answer and promise to have the answer by a specific date.
d. talk about something else to make the individual believe that you know the answer.
e. ignore the question and move on to another person's question.

Answer: C

During the question-and-answer period of a presentation, you should

During the question-and-answer period of a presentation, you should

a. listen carefully to the question.
b. repeat the question, so the entire audience can hear it.
c. look at the entire audience while answering questions.
d. treat each questioner with the utmost courtesy.
e. do all of these.

Answer: E

One of the best ways to minimize anxiety before or during a presentation is to

One of the best ways to minimize anxiety before or during a presentation is to

a. let the audience know how nervous you are.
b. apologize for not being a great speaker.
c. avoid eye contact with the audience.
d. over prepare by practicing frequently before the presentation.
e. close your eyes while you give the presentation.

Answer: D

To avoid or lessen tension, follow all of these guidelines except:

To avoid or lessen tension, follow all of these guidelines except:

a. Concentrate only on friendly faces.
b. Over Prepare.
c. Memorize the first few sentences.
d. Join Toastmasters to improve your speaking skills.
e. Drop your hands to your sides, shake your wrists, and breathe deeply.

Answer: A

Dress code for a presentation includes all of the following except:

Dress code for a presentation includes all of the following except:

a. Dress slightly dressier than the audience.
b. Always wear short sleeves when presenting.
c. The best skirt length for women is mid knee for short women and below the knee for taller women.
d. The tip of a man's tie should hit the middle of his belt buckle.
e. Shoes should be the same color or darker than the skirt or pants.

Answer: C

If your mind goes blank during a presentation, you should

If your mind goes blank during a presentation, you should

a. keep talking even if you repeat what you've just said.
b. apologize for losing your place.
c. try to tell a joke to take up some time while you figure out where you got lost.
d. start at the beginning of the speech again.
e. excuse yourself to go the restroom to collect your thoughts.

Answer: A